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10/10 for customer service

Leading customer satisfaction for Wellington City

We’re proud to rank in the top 1% of 6,000 agents across Australia and New Zealand for the customer experience we deliver, as rated by our clients.

The Net Promoter Score (NPS) is an international management tool used to gauge customer satisfaction. This measure has been adopted by 2/3 of Fortune 1000 companies and uses a rating on a scale of 0-10 by asking the question: 

 

“What is the likelihood that you would recommend Ben Stevens & the Team to a friend or colleague?”