Customer Service Ratings and comments

10/10 for customer service

Leading customer satisfaction for Wellington City

We’re proud to rank in the top 1% of 6,000 agents across Australia and New Zealand for the customer experience we deliver, as rated by our clients.

The Net Promoter Score (NPS) is an international management tool used to gauge customer satisfaction. This measure has been adopted by 2/3 of Fortune 1000 companies and uses a rating on a scale of 0-10 by asking the question: 


“What is the likelihood that you would recommend Ben Stevens & the Team to a friend or colleague?”

Our 5 Star Customer Experience

Offering a five star customer experience is one of our core values, and our team are incredibly proud of the service that we provide. But don’t just take our word for it. The experience of our past clients provides great insight about what to expect when you choose to work with us. The content of this page is pulled directly from Rate My Agent and hosts an un-curated record of our client feedback.

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